1. Introduction
At Tecnowelt (“we,” “our,” or “us”), protecting your privacy and personal data is a top priority. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website or interact with our web development and SEO services.
2. Information We Collect
We collect information that helps us deliver high-performance web applications and strategic marketing solutions. This includes:
- Personal Identifiable Data: Name, email address, phone number, and company name provided via contact forms or project intake questionnaires.
- Technical & Usage Data: IP address, browser type, device information, operating system, and pages visited gathered via automated analytics tools.
- Project Communications: Notes, technical documentation, and feedback shared during project sprints and consultations.
3. How We Use Your Information
We process your personal information strictly for legitimate business purposes, including:
- Fulfilling engineering contracts, custom software development, and SEO optimization services.
- Communicating project updates, milestone deliverables, and technical audit reports.
- Improving website performance, security protocols, and user experience.
- Sending administrative updates, invoices, and SLA maintenance notices.
4. Cookies & Analytical Technologies
We utilize essential cookies to maintain site functionality and performance analytics cookies (e.g., Google Analytics 4) to understand visitor interaction patterns. You can control cookie preferences directly through your browser settings. For detailed information, please review our Cookie Policy.
5. Data Protection & Security
We implement bank-grade encryption (SSL/TLS), strict access controls, and vulnerability monitoring to protect your information against unauthorized access, disclosure, or alteration. Access to client data is strictly restricted to authorized development personnel.
6. Third-Party Services
We do not sell, trade, or rent your personal information. We may share data with trusted third-party service providers (such as cloud hosting infrastructure, payment processors, and analytics platforms) solely to perform services on our behalf under strict confidentiality agreements.
7. Your Data Rights (GDPR & CCPA)
Depending on your jurisdiction, you possess the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal data when no longer needed for contractual fulfillment.
- Right to Object: Object to processing for direct marketing or analytics.
8. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Data Compliance Officer at privacy@tecnowelt.com.